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My access is suspended - Automatic suspension of users

When is a user automatically suspended by the system

There are some cases when users are automatically suspended by the system. This suspension is not irreversible and is done for security reasons.

In which cases is the suspension performed?

 

  1. if an account is not used for more than 6 months or if there is no log-in within the 6 months, the account will be suspended by the system.

     
  2. if the user enters his password or the activation code incorrectly 3 times, the account will be suspended automatically.

 

If your account has been suspended, please contact your administrator. He can unlock you again without any problems.

It is possible to configure the default settings for your account. If you have any questions regarding the configuration, please contact our support under support@lawlift.com.

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